No. FollowMeFree is a telephone service that connects the caller to your existing phones.

No. FollowMeFree runs on traditional circuit switching telephone networks. FollowMeFree is a high quality, high reliability service designed for business use.

It is more than just a forwarding or international forwarding service. It is a follow me service and will ring your telephones one by one (or all at the same time) until you answer or the caller hangs up.

A toll free service is available dometically but not available to your overseas callers. You can add a Click-to-Call button on your web site for your callers to call you for free.

Yes. If you would like your family and friends to call you in your hotel, you can add a message such as "Please transfer this call to room 1234" when you initiate a call. FollowMeFree will first play this message using text-to-speech technology.

Yes. All FollowMeFree voicemails are sent to your email address. It is a voicemail-to-email service.

Yes you can. You will find FollowMeFree much cheaper than using your mobile roaming service when going overseas. It is also very easy to setup roaming. When you arrive a new place, go to the login portal and change/add your local phone number in the ring groups.

Yes. You may setup up to 5 ring groups, each consisting of different group of phone numbers, for different time periods such as office hours, after hours, etc.

Yes. Especially if your on call staff is mobile, FollowMeFree gives you great control and flexibility on call routings.

FollowMeFree is similar to a toll-free service, or collect calls. It is free for the caller. The receiver (FollowMeFree user) pays for the call charges.

FollowMeFree is a prepaid service.

There is no setup fee and no monthly subscription fees. Only usage/call charges apply.

Yes. You can get an account and try out the user login portal without buying any call credit. You may purchase call credits later.

No. You will only be charged for any calls made.

Yes. We accept credit card payments through Paypal.

Click [Buy Credit] to get a prepaid voucher. Then login and transfer credit from voucher to your account.

Yes you can. You can transfer credit to any FollowMeFree account you like.

No. Click-to-call is just another way to use the normal FollowMeFree service. There is no extra charge for that. Call usage charge is the only charge.

Yes. You can set to accept or reject calls without callers' names and/or email addresses in the login portal [Call Settings].

Yes. You can set a ring group that contains no phone number, but instructions to send messages to your voicemail-to-email immediately in the login portal [Ring Groups].

Yes. This can be set in the login portal [Call Restriction].

Yes. This can be set in the login portal [Call Restriction].

A ringall group will ring all telephones at the same time and you may answer from any of the phones. A hunt group will ring the telephones one by one; for example, ring my home phone for 30 seconds, if no one answers then ring my mobile phone.

You can set up to 5 ringall or hunt groups.

Yes. This is exactly the idea. For example, one group (office phone and mobile) for office hours, another group (home phone and mobile) for weekend, etc.

Yes. For example if you are going overseas for a holiday, you can set a ring group with the overseas hotel number, and your overseas mobile number.

It is very easy. You can choose to record all calls, or only certain calls. This can be set in the login portal [Call Settings]->[Call Recording Setting].

All recordings are sent to your email address as MP3 files immediately after the call is ended.

Yes, there is a flat fee charge per recording. However, recording fee does not apply to rejected calls.

It may vary from country to country. Be aware of privacy laws and get the consent of the other party if you wish to record. FollowMeFree will not take any responsibility for illegal use of this service.

It is a button, or image/icon such as [Call Me], [Call Me Now], [Phone Me] that you find on many web sites. It is a telephone service that connects you to the web site's call center, or support, or sales team.

You can generate html codes automatically in the login portal [Click2Call Buttons] and insert them into your web site. To generate the html codes you will just need to answer a few simple questions.

Yes. You can generate one sample html file from the login portal [Click2Call Buttons].

You can find them in http://www.followmefree.com/callimages/ and you may use any of them freely for your Click2Call Buttons.

Yes. We can customise prompts and IVRs to our customers on fee paying basis. Please contact us at sales@followmefree.com thank you.

Yes. We can provide an IVR that asks callers to enter their postal codes, then to connect to the closest branch.

It is similar to any URL or http that you can click on or cut and paste to your Internet browser. Your URL will bring up a window to ask your caller to enter his phone number, then connects your phone to your caller's phone.

You will find your FollowMeFree URL in the login portal [Click2Call URL].

Yes. It is a unique URL. When a caller clicks on your URL, your telephones will ring.

They are all hidden from the URL.

Yes. FollowMeFree can tail make solutions on fee paying basis. We provide branded click-to-call or web call back services to financial institutions, health insurance companies, etc. Please contact us at sales@followmefree.com thank you.

Yes. FollowMeFree can integrate phone services to our customers' systems on fee paying basis. Please contact us at sales@followmefree.com thank you.

Please email us at support@followmefree.com thank you.